We offer free shipping on all orders of $120 or more, before taxes and after applied discounts. For all other orders, there is a $10 flat rate for standard shipping.

No. Standard shipping is the only shipping option available at this time.

No. Shipping is limited to Canada. Certain restrictions or conditions may apply in certain provinces or territories. Without limitation, no order will be shipped in Yukon, Northwest Territories and Nunavut.

We send a detailed order confirmation by email after each transaction. If you notice any errors or would like to make any changes to your order, please contact a customer service representative at 1-877-683-0436 or by email at [email protected].

Standard shipping takes an estimated 5-7 business days to arrive.

You can return an item within 30 days of the purchase with the original receipt using one of the following methods:

In-store returns

All items can be returned for free at any of our locations. Please ensure that returned items are not damaged and are still in their original packaging.

Returns by mail

To return merchandise, securely pack all items to be returned using the original packaging to protect shoe boxes from labels and tape. Affix the Canada Post label on the parcel, covering up any previous delivery address and barcode. Take the parcel to your nearest post office for delivery. No postage necessary. $10 flat fee for returns sent by mail will be deducted from the amount to be reimbursed.

Note: Shipping fees are not reimbursed for returns.

Online purchase

Thirty (30) days from the original transaction date as indicated on the invoice.

In-store purchase

• Regular- priced merchandise:Within 15 days of purchase
• Sale and discounted merchandise:Within 7 days of purchase

No. Returned items can only be reimbursed via the same credit card used to process the original transaction.

Yes. We only ask that all items be returned unworn and in their original packaging with a copy of the invoice.

There is a $10 flat fee for all returns sent by mail. However, items can be returned in-store for free.

You can get an approval to return an item by contacting customer service either by email at [email protected], or by phone at 1-877-683-0436. Please provide all of the following information in order to get approved:

- Your invoice number
- Name of item purchased
- Reason for your return

No. Creating an account allows you to save multiple addresses and access your order history, but if you want to proceed as a guest, you may do so!

Some models, sizes or colours may not be available from time to time, and their availability may change without notice. If ever you order an item that is no longer in stock, we will notify you by email and immediately refund the transaction.

Orders are final thirty (30) days after the original transaction. We send a detailed order confirmation by email after each transaction. If you notice any errors in your order, you have thirty (30) days to contact a customer service representative at 1-877-683-0436 or by email at [email protected] to inform them of any inaccuracies.

Absolutely! Simply use our Track My Order tool to get an update on your package at any time.

Visa, Visa Debit, Mastercard, Mastercard Debit, Discover and American Express.

No. Presently, gift cards can only be used in-store.

There is an area dedicated to promo codes in your shopping cart. Simply type the promo code or copy & paste it into the designated area and click "APPLY".

Yes. Taxes are added during checkout.

Simply contact a customer service representative at 1-877-683-0436 or by email at [email protected] for any other questions or assistance needed.

No. Certain products that are available in-store are not offered online.

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